My item has been delivered faulty / I have received the wrong item.
We ask that you check your goods within 48 hours of their arrival. If any faults have been detected you should notify us via e-mail (if possible, please attach an image of the faulty/damaged item) or telephone. We will either replace the item as quickly as possible or refund you for the faulty goods, depending on preference.
If an item is faulty, we will refund the cost of returning the item to our warehouse. All returns must be made within 14 days and should be sent back to us with your Original Order Number Marked.
Can I return custom/made to order items?
In certain circumstances, we cannot accept back custom made or bespoke products, for more information, please see our Terms and Conditions
We ask that you contact us before returning these items as we will be able to advise you on the charges that will be incurred.
Where should I return my items to?
Junction 2 Interiors
870 Wolverhampton Road
All items must be returned to us in 14 days. Please do not write or stick anything onto the original product box itself, as our suppliers may not be able to accept these returned items.